| |
| |
|
Management Information |
|
How Your Feelings and Those of Your Employees Can Make The Difference
How we feel is really more important than what we know. This is because how we feel plays a bigger role in our behavior than knowing what we should or should not do. For instance, we "know" smoking is bad for us. We see research that tell us auto accident injuries and deaths can be greatly reduced by using seat belts. We "know" that brushing our teeth after each meal fights tooth decay. Despite these facts that we "know", many of us smoke, don't use seat belts, and fail to brush after eating. We have other needs and feelings that are stronger and take the place of our "knowing" what we should do. As a supervisor you have feelings too. It is difficult to recognize and deal with your own feelings and feel secure enough to look at yourself and accept responsibility for your actions. But when you can do this you are also strong enough to help your employees do the same thing - be able to evaluate themselves and to be responsible for their actions. It takes real strength to perform as a leader. Feeling good about yourself can provide the support you need to give support to others. Situations inside and outside work sometimes get people down. Being unhappy affects the team as well as individual performance. Your ability to listen at those times is critical to maintaining equilibrium; both your individual employee's and the group's. Copyright AE Schwartz & Associates All rights reserved. For additional presentation materials and resources: ReadySetPresent and for a Free listing as a Trainer, Consultant, Speaker, Vendor/Organization: TrainingConsortium CEO, A.E. Schwartz & Associates, Boston, MA., a comprehensive organization which offers over 40 skills based management training programs. Mr. Schwartz conducts over 150 programs annually for clients in industry, research, technology, government, Fortune 100/500 companies, and nonprofit organizations worldwide. He is often found at conferences as a key note presenter and/or facilitator. His style is fast-paced, participatory, practical, and humorous. He has authored over 65 books and products, and taught/lectured at over a dozen colleges and universities throughout the United States.
MORE RESOURCES: Unable to open RSS Feed $XMLfilename with error HTTP ERROR: 404, exiting |
|
|
|
RELATED ARTICLES
Assertiveness Helps Accomplish Everything When trying to get something accomplished, assertive behavior is the most effective. Although other methods may accomplish the intended ends, the alternatives imperil our own rights or those of others, creating conflict and building mistrust into relationships. What is Six Sigma? Six Sigma is a highly disciplined process focused on satisfying customers by delivering nearly perfect products and services. In today's competitive market, consistently maintaining satisfied customers is essential to growth and success. Tales from the Corporate Frontlines: Adapting Human Resource Functions This article relates to the human resource functions competency, commonly evaluated in employee satisfaction surveys. It deals with employee feelings with regard to the quality and implementation of the human resource role within your organization. Seeking Help Where does the time go? Billable time. As a consultant, your practice may be doing reasonably well; you're charging $100-150 an hour. Enable Continuous Improvement of IT Services through ITIL One of the major benefits, if not THE benefit of process orientated approaches to managing your IT services and infrastructure is that it enables continuous improvement.This means that you are never totally satisfied with the current state of affairs and that you always want to improve your services. Managing People - No More Mr Tough Guy I believe the media and our culture sends the wrong messagesabout how to manage people and this makes it difficult forBusiness Owners and Managers.We've all heard the old cliché "nice guys don't finishfirst" and that has a huge impact on how managers deal withtheir people. Project Heroes Project heroes. We've all heard of them. Teaching Large Companies To Think Like The Little Guys Q: I am an executive at a large company and in our industry we are seeing a trend wherein smaller companies are gaining market share at an alarming rate. Our CEO believes the reason for this is that smaller companies are more prone to innovation and more entrepreneurial than larger companies. Communication Mix-Up My friend Delia is the owner of a small private school. This spring her school is experiencing the crunch of reduced enrollment for next September and all staff have been asked to take a six percent salary decrease. Setting Direction Within an Organization FINDING DIRECTION: An organization can't succeed without direction. Direction means having clear goals and guidelines; set goals and guidelines for staff to follow. Managers Who Spend PR $$ Wisely If you are a department, division or subsidiary manager, your budget is a precious possession whether you work for a business, a non-profit or an association. So why stand by while your public relations team spends too much time and treasure on tactics like press releases, column mentions and brochures? Especially when you could be using an aggressive PR blueprint to persuade your most important outside audiences to your way of thinking, then move them to take actions that lead to your success?The good news is, that aggressive blueprint shines the PR spotlight directly on those outside groups of people who have a large say in how successful you're going to be - namely, on your key external target audiences. Recruitment - What Youre Really, Really Looking For Imagine that you're a sports coach and you need a new playeron the team. Would you walk up to someone in the street andsay - "I want you to come and play for my team. Never Wrestle with a PIG The business books at the library and bookstores fill many shelves. Some authors tendto run a little long at the keyboard. The Seven Cs: Partnership Danger Signs - Competitive, Not Complementary Action A series of articles exploring the seven critical areas that can indicate a partnership is in trouble.Competitive, Not Complementary ActionJames Carville and Mary Matlin are public relations spokespeople for the Democratic and Republican parties, respectively. Creativity and Innovation Management: The Creative State Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation.There are other useful definitions in this field, for example, creativity can be defined as consisting of a number of ideas, a number of diverse ideas and a number of novel ideas. Telephone Techniques: Boost Your Productivity With Effective Phoning One of the things that most impacts people's productivity is not being able to focus on completing one task at a time - we are so overloaded with tasks and interruptions that it requires great discipline to avoid spending the entire day responding to other people's agendas. Telephone calls, both making and receiving them, are one of the greatest disruptions to the flow of the day and to our ability to concentrate on the task at hand. Indecent Proposal in the Workplace - An Overview of Workplace Harassment & Employer Liability An allegation of harassment in the workplace is a growing phenomenon facing companies across the U.S. Top Ten Tips About People Management To get the best results you have to be very good at Managing People.. How to Coach Your Emplyees and Increase Motivation It is easy to spot the difference between a work team that is "motivated" and one that just goes through the motions. The motivated team produces at or above the level expected by top management, has only occasional absences or tardiness, and low employee turnover. Critical Success Factors - Next The Critical Success Factors Focusing on the things that make the biggest difference to your future prosperity. (Note, although this article was written in early 2002, it is totally relevant.
|
| home | site map | contact us |