| |
| |
|
Management Information |
|
How to Coach Your Emplyees and Increase Motivation
It is easy to spot the difference between a work team that is "motivated" and one that just goes through the motions. The motivated team produces at or above the level expected by top management, has only occasional absences or tardiness, and low employee turnover. The second group has trouble meeting its goals, greater absenteeism, and higher turnover. In addition, members of the latter work team may be more apt to argue with one another or to band together against their supervisor. Can a supervisor who is also a good coach really make a difference? The answer is a definite "yes" with a few qualifiers. There are three things you can do to have a solid, productive work force. 1. Hire only fully competent people who already know the job and who do things right all the time. There aren't many such people but you could look around and keep on searching. -- 2. Wish for a miracle. -- 3. Take the employees you have and train them to be highly competent. Of these three choices, doing a good job of training and coaching is the most practical way to have successful and productive employees. Training is teaching employees the necessary skills before they are given the job to do on their own. Coaching is helping employees day-by-day to do a better job. It's making them more able to do their present job on their own and to enjoy doing it well. It's also preparing them for bigger future responsibilities. Good coaching is motivating people to want to do the best they can and more. Copyright AE Schwartz & Associates All rights reserved. For additional presentation materials and resources: ReadySetPresent and for a Free listing as a Trainer, Consultant, Speaker, Vendor/Organization: TrainingConsortium CEO, A.E. Schwartz & Associates, Boston, MA., a comprehensive organization which offers over 40 skills based management training programs. Mr. Schwartz conducts over 150 programs annually for clients in industry, research, technology, government, Fortune 100/500 companies, and nonprofit organizations worldwide. He is often found at conferences as a key note presenter and/or facilitator. His style is fast-paced, participatory, practical, and humorous. He has authored over 65 books and products, and taught/lectured at over a dozen colleges and universities throughout the United States.
MORE RESOURCES: Unable to open RSS Feed $XMLfilename with error HTTP ERROR: 404, exiting |
|
|
|
RELATED ARTICLES
The Ten Keys to Maximizing Employee Performance 1. Let people know what you expect. Problem-Solving Success Tip: Test Your Assumptions About Everything Test your assumptions about everything.Assumptions have a way of creeping into all parts of a problem-solving project. How to Meet Quality Standards with ISO 9001 In today's hectic business environment, it is vital that we are all on the same page, right? But how do we know if we meet those standards? Business owners and executives can avoid the uncertainty, and that's where ISO 9001 certification comes in.Standardizing Quality SystemsThe ISO, or International Organization for Standardization, was established in 1947 to develop international standards for everything from electronics to management systems. Five Habits of Highly Effective Conflict Resolvers Steven Covey had the right idea. There are discreet skills and attitudes, habits if you will, that can elevate your conflict practice to a new level. Don't Forget Where You Came from - Why the Past is Important in Implementing Business Change Much of the literature and advice on implementing business change focuses on knowing where you are going and making sure that you understand and communicate a consistent vision of the future. Indeed, I have looked at the importance of this in an earlier article in this series. Service Level Agreement (SLA) Boot Camp Service Level Agreements, or "SLA's" are tricky but useful mechanisms for managing the risk of an on-going relationship with IT service providers. Unfortunately, most SLA's that show up in service contracts as worthless, cosmetic paper additions. How to Attract and Retain the Right People If you're one of the many executives struggling with finding and keeping the right people to propel your business forward, you'll find these insights helpful.If you're frustrated by trying to motivate people, work instead to develop a company where people are self-motivated - where they do things because they want to. Weaknesses of Wishing When you're starting a business, you might wish for a lot of things, like having more than enough customers or not having to do marketing. But wishing is weak willed, having no momentum behind it. Creativity and Innovation Management - Personality Testing Whilst tests measuring the creative or innovative personality exist, there are a number of inherent flaws. Some are noted below:a) Whether a creative or innovative type exists at all is highly contentious. Pitching to Employees The senior flight attendant on the WestJet flight was starting the routine safety talk: the bit about flotation vests and emergency exits that we ignore at the beginning of every flight."If we could have your attention, please, we would appreciate it - in fact we'd be downright shocked," she said. Structure Your Payment Offers to Sell More Products The way you structure your payment offers can increase your sales. I'm not talking about the way people pay like credit cards, digital payments, checks, and cash options. Turn Your Speech Into A Leadership Talk My experience working with thousands of leaders world wide for the past two decades teaches me that most leaders are screwing up their careers.On a daily basis, these leaders are getting the wrong results or the right results in the wrong ways. HRM: Contributing to Well-being or Ill-being at Work? If you were to take the people out of an organisation you would be left with some stock and machinery that would be of little value, and possibly some property. It is the people that make an organisation function, so having the people functioning to the best of their ability must surely be best for an organisation. Why Training Fails Sometimes when I conduct my workshop on Effective Meetings, one of the participants will ask, "Where's my boss?"And I say, "Your boss claimed to be an expert on holding effective meetings."Then the person laughs. Birds of a Feather May Be Turkeys Birds of a Feather May Be TurkeysBy Gene Griessman, PhD Birds of a feather do flock together. It's true. Quick Tip - Effective Meetings Have SMART Goals The first step in planning an agenda is to identify the goals for the meeting. Properly done, goals have five S M A R T characteristics. Use Noncompete Agreements To Protect Your Business Q: One of my former employees has launched an online business very similar to mine and is contacting my clients and trying to steal their business from me. Do I have any legal recourse against him?-- Brad J. Can What Someone Does Off-hours Affect Your Business? Q: How much do I have to worry about what people who are part of my far-flung "virtual" corporation do when they're not working directly for me? I can't share too many details because the situation is touchy, as you might expect, but basically I have someone working for me as a writer, contributing material for my blog, and I have been hearing that he's writing some pretty far out, offensive material on other sites. Do I need to worry about it?A: This is a difficult situation, no question, and one that comes up more and more as we've moved away from employee-as-chattel-for-life and towards plug-and-play cogs in all the machines of the modern economy. Satisfied Employees, A Powerful Marketing Strategy Even in today's still uncertain economic times, there are companies who are doing extraordinarily well. Why is it that some companies are thriving while others are barely making it? You can always blame the economy, but is that the only reason? The answer could be as simple as how respected and appreciated your staff feels. Diversity in the Workplace As you look around your office, is everyone just like you? Probably not. The demographics of the American workforce have changed dramatically over the last 50 years.
|
| home | site map | contact us |