ERP Role in Selling Your Mid-size Business - Microsoft Great Plains and CRM Example
If you own the mid-size business and actively work in it as executive manager or lead, say marketing, - you probably know exactly what needs to be done on the daily basis to keep it running. However, in many cases this business critical knowledge exists in your head only. This means that if you would like to sell your business - it has little value without your participation. So, ahead of the selling time you should "formalize" the business - to make it work within the systems and rules, independent of people. Let's consider the parts we will need.
? Functional Diagram. Well - one may think that he doesn't have to reinvent the wheel, but we think that this is the only possible way - to start from the top level of formalization. Functional diagram should show the process of getting new customer as a prospect, the sales process up to the closing, then customer order executing. And this diagram should reflect the interaction of your departments and key employees/positions.
? Sales Control. When you want to formalize sales you are looking for the system, which allows you to distribute leads to your sales people and then have a tight monitoring of the closing rates and the quality of the closed prospects by salesperson. This system will allow you to create formal position: Sales or Marketing director, who can generate new business for the company through this Sales automation system. In our opinion - this is 60% of the formalization success.
? Order Execution. You need standard ERP to control order fulfillment. Usually such a system is implemented on one of the Accounting applications platforms. In the case of small and mid-size business, we would encourage you to map to your functional diagram, described above and clarify all your needs with the consultant, who will help you with the implementation. Order Execution automation will allow you to introduce another formal position - Controller.
? CRM/ERP market. You could find variety of the systems on the market. Here you need to stick to the quality rules. When you implement the computer system you should probably take the leaders on the market and be sure that they will stay or get additional market share in the future. In the case of mid-size business - in our opinion you should be selecting between two leaders: Microsoft Business Solutions with its ERP: Great Plains, Navision, Solomon, Microsoft CRM, and Best Software with their MAS 5000
? Microsoft Great Plains & CRM. These two systems are integrated and allow you to implement Sales Control and Order Execution, if you decide to stake on Microsoft brand.
You can always have us help you with the implementation & customization. Call us: 1-866-528-0577, 1-630-961-5918.
Andrew Karasev is Chief Technology Officer in Alba Spectrum Technologies - USA nationwide Microsoft CRM, Microsoft Great Plains customization company, serving clients in Chicago, California, Texas, New York, Georgia, Arizona, Louisiana, Michigan, Florida, Canada, UK, Australia, South Africa and having locations in multiple states and internationally ( http://www.albaspectrum.com ), he is Dexterity, SQL, C#.Net, Crystal Reports and Microsoft CRM SDK developer.
More Resources
Unable to open RSS Feed $XMLfilename with error HTTP ERROR: 404, exitingMore Strategic Planning Information:
Related Articles
The Top 10 Priorities That Guard Your Five-Star Reputation
Making money doesn't make your reputation..
Business Plan: Planning the Operations
Writing a business plan is no easy task, sure you can whip something together in a day or so, but without proper planning you are setting yourself up to fail. Many first time entrepreneurs have a bit of trouble writing a business plan, which will be acceptable to bankers and investors.
Idaho Market for Automotive Businesses; Doing it Right
Anyone who has been watching the Idaho Market Carefully for auto services, knows that the market is ripe, ready and growing. I visited Southern Idaho after establishing franchises in Northern Idaho three years ago for our auto aftermarket franchise company.
The Chief Cause of Business Failure & Success
Business rises and falls on leadership. According to business guru, Brian Tracy, "Leadership is the most important single factor in determining business success or failure in our competitive, turbulent, fast-moving economy.
Business Plans Keep You On The Success Course
Where would your business be without a proper plan? A
business plan sets the direction for the future of the
business. It gives the business owner or manager a sense
of guidance, listing the goals and objectives of the
business from the start.
Financing Business Expansion for Your Small Company
How you finance the expansion of your business is important. Borrowing and understanding the consequences of borrowing for your financing is extremely important.
Getting Started with Succession Planning: Part I
GETTING STARTED WITH SUCCESSION PLANNING: PART IA survey of 4,300 small business owners by the Canadian Federation of Independent Business (CFIB) revealed about 37% said they plan to sell their businesses upon retirement to non-family members. Twenty-six per cent said they planned to transfer or sell their business to family members, and an equal percentage had no business transfer plans yet.
Are You Ready To Go International?
Although North Americans were the dominant population on the Internet, that has now changed, and the rest of the world has caught up rapidly. And while English is still the most widely used Internet language, it's not the language of choice for many, many Internet users.
To Go or No Go, That Is The Question
Last week we talked about a few of the ways to test the feasibility of a business idea to help determine if the idea really had merit or just looked good on the surface. To recap, I said don't bet the farm on the opinions of friends and family, consult with knowledgeable business experts, and conduct a SWOT (Strengths, Weaknesses, Opportunities, and Threats) Analysis.
Rules to Setting Business Goals and Objectives: Why and How to be SMART
We all know that nothing runs without a plan, and a plan cannot run without having its objectives set.That applies to any kind of plan, whether we're talking business or personal finances, university degrees or NGO programs, website promotion or weight loss.
Pressure Washing Entrepreneurs Can Help With Government NPDES Permits
If you own a pressure washing business one of the smartest things you can do is get involved with the local and regional enforcement for storm water environmental laws. The reason being is they do not understand the washing process of the industry and you can assist them with pertinent information.
Innovators Role at Hard Times
One Research Scientist at the Hewlett-Packard (HP) Imaging Systems laboratory said Carly Fiorina was a marketing person put in change of engineers who cared nothing about the art and beauty of technology. She just wanted saleable stock to bring to market.
Legal Strategies in Business Plans
Writing a Business Plan these days is tough, venture capitalists are busy and there are so many ideas to choose from. Bankers want a tight, sweet and to the point business plan.
Communication Strategy During A Time Of Strategic Planning
"Rubbish!" shouted the large, aggressive man in the red-striped shirt (we had to pay attention to him because he owned the company).
"The staff don't need to be told anything.
Pave the Way to a Successful Strategic Plan
Many very successful business owners may never have had a formal strategic plan. Some think, "Why do we need to do strategic planning? We're doing great just like we are.
If You Dont Focus, Innovate and Evolve, You Die
After 128 years of business, a household word, Montgomery Wards, Inc., closed their doors forever and filed bankruptcy.
How To Leverage Your Current Ideas And Products Into Multiple Revenue Streams
Diversify - to make diverse, give variety, to balance, to divide securities in different industries, to produce variety, to engage in varied operations.Diversification is a wealth building strategy; it is also an excellent method for becoming more profitable.
Invalid Excuses for Poor Business Results - Rising costs
Note to Northwest Airlines - It's not about fuel costsFor the first quarter of 2005, Northwest Airlines posted a loss of $458 million. The main reason cited was high fuel costs.
The Accountability/Alignment Process: Three Steps to an Accountable Organization
The Accountability/Alignment Process: Three Steps to an Accountable Organization Generating genuine accountability and functional alignment into your workplace cannot be left to vague ambitions and abstract statements. Well designed processes must be embedded into the heart of an organization to ensure that each employee's goals and expectations are clearly defined and that the resources to bring about specific measurable results are in place.
Executive Summary for Business Plans of Franchisees
Writing a business plan for a franchised outlet of a larger company to get funding or find investors is difficult because the franchisor already has a plan which is working, but until you are privy to it upon purchase you actually know relatively few details. The franchisor must keep this information proprietary to insure competitors do not steal the information, but the franchise buyer needs the information to prepare a business plan to get a loan from a bank.