Can Predictive Dialing Make Telemarketing at Next Level?
Author: Jay J Smith
The best way for a business to increase your sales is through telemarketing. With telemarketing campaigns, a business can reach millions of potential customers who are using the phone. However, the biggest obstacle for the company is the creation of a call center, where activities can be performed effectively. The creation of a call center, as well as maintaining a team of sales representatives is not cheap by any means. For this situation, predictive dialing system could become an ideal solution.
A predictive dialer is a sophisticated solution that uses a computer and a telephone system to dial a list of phone numbers effectively. You can dial numbers as automatically it can predict the likelihood that the phone user to pick up that call. Although a little expensive solution, once-great cost, predictive dialer, eventually, you can level costs by allowing the company to achieve greater efficiency and productivity.
Today, with the advancement of technology, some providers of contact center solutions including predictive dialing offer hosted solutions. Hosted marker is similar to predictive dialing, but is available as software as a service (SaaS) over the Internet. With predictive dialing SaaS solution, a company does not have the infrastructure needed to keep dialing, including servers and ISDN lines. Moreover, a company need not have to worry about maintenance and updating of the marker system itself, as it is the responsibility of the provider of contact center solutions. Such organized dialing system, in fact, can reach a cost effective solution.
One of the main features of a hosted predictive dialer is its ability to provide access to calls from sales agents, even if they are in the facility. Sales agents, no matter where they are, can be connected to this system and continue with your regular activities telemarketing. All that sales agents need is a computer, call equipment and a simple Internet connection to connect to the hosted system and fulfill their duty.
In addition, the hosted system, just like a native predictive system can effectively detect unproductive calls, as an answering machine, a busy tone, fax tone, etc.. These features certainly can improve the efficiency of tagging process and productivity of sales agents. The system even has the ability to remove DNC registration numbers. In fact, this can eliminate unnecessary complaints and legal actions against the company.
Effective Telemarketing is the key to improve sales, and smart dialing system can certainly make telemarketing efforts into overdrive.
Article Source: http://www.articlesbase.com/software-articles/can-predictive-dialing-make-telemarketing-at-next-level-6680339.html
About the AuthorFor more information about how Voice Broadcasting Software, Cloud based Predictive Dialer, Call Center Software and Hosted IVR may work for your small business, visit the LeadsRain.com.
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