Sales Training Information |
The Makings of a Salesman
Salesmanship is the force that moves business. Without it all business would be at a stand-still. Just being able to sell does not complete the definition of salesmanship. A fraudulent person may be able to sell you a piece of swamp land, but because they were able to sell the worthless piece of property to you, does that say they demonstrated salesmanship? The answer, of course, is no. The central fact of salesmanship is rending a service to your customer. It has to do with convincing others to buy your goods as a benefit to them at a fair price. And they must be satisfied with their purchase. When looking for people to sell your goods, you will no doubt run into several different types of prospects, and it will be your job to take them successfully through the selling process until you close the deal. Each step must be carried out in succession. If a step is skipped, or taken out of the natural order in which the human mind works, it could result in you loosing the sale, or in this case, a potential salesman. So you see the importance of every salesperson learning these fundamental steps. This article is to help you identify your prospects and how to teach them the principles of selling, so they will go out and successfully make sales for you and themselves. No person is born a salesman. It is true; some of us may be born with certain talents that would be beneficial in the area of sales. And there have been some pretty good salesmen who have had no formal training. But everyone would do even better, if they learn what entails the selling process. What are the principles of the selling process? Here it is in a nutshell. It's all about the psychology of the human mind. The selling process concerns carrying the prospect successfully from one mental state to the next, resulting in the sale. Teach your prospects how to pique their customer's curiosity for the proposition. Create interest. Convince the customer that the claims that have been made concerning the proposition are true. Instill in the customer the desire to own what they are selling. And finally, teach your sales people how to get their customers to make a decision to buy and to take action. The salesman should keep the first selling talk short, forceful and to the point. And they need to create and keep interest active in the mind of their customer. They should bring energy and life into their sales talk. No one wants to listen to a boring sales presentation. Knowing why the customer will buy is very important. You find this out by getting into the mind of the prospect. Seeing things from their point of view. The customer wants to know if you can render them a real service. They may not be interested in your name, or the name of your company at first. The main thing they want to know is how what you are selling will benefit them. The trained salesman will show the customer they wish to render a real service. Make sure your sales people know your goods. If they are blind-sided by a question concerning your goods that they cannot answer, the salesperson will have little, or no chance of getting their prospect to trust what they are saying is true. Different Types of Prospects: The curious person is going to want to know what qualifications are needed. They're going to ask questions. Asking questions is the best way to learn anything. His or her need to know more is the first sign that their interest is sincere. This type of person is open to the possibilities of instruction. And they already understand there is a right and wrong way to sell. Let them know that they need sales training and among other things, they will have to learn about the principles of the selling process. And this sales training will qualify them to be a success in any type of business situation. The next person may be very enthusiastic from the get go. And may ask the question, "How long will it take for me to get started?" Now you've already moved this person through all the stages. You have closed the deal. But wait, a person of this nature still must be taught the principles of selling. A trained person makes the fewest mistakes. And will be the most successful. At this point you don't want to dampen their enthusiasm, so teach them the principles of the selling process so they can get started selling for you. The fearful person may say, "I'm afraid of selling. I don't think I'm cut out to be a salesman." You should empathize with this person. Let them know they are not alone. Others have expressed the same fears only to go on and become some of the best salesmen. Just as in every other profession, there are things in the field of sales that need to be learned. And once your prospect gets some sales training they may feel different about their sales abilities. Still another person may feel they need no instruction at all because they're a natural born salesman. They can out talk anybody. They feel very self-sufficient. They may feel what they don't know they can learn by doing, and in fact, this is true to a certain extent, but a salesman is not born, they are made. And as in any field, the trained person has a better chance of acquiring success. Being able to talk a good game is not the same thing as being a trained salesman. So this person needs to be made aware that instruction is still needed. The danger of this type of person is they may go out and make the biggest mistakes. It is best to use techniques that have been analyzed and tested. Trial and error is not the way to go into salesmanship. This type person would fare much better by learning the principles of selling first. The salesman who knows what he or she is talking about has coupled natural abilities with learned instruction. They will be the most successful sales people. The trained salesman makes the fewest mistakes. This means that time, money and energy are not wasted by going off half-cocked and loosing the sale. Copyright © 2005 Gloria Whitehorn-All rights reserved About the Author: Gloria is an article writer, business owner, author of two books, salesperson and seasoned mail order pro. Visit her site for information on a great part-time, full-time-anytime business. She knows what she's talking about. *Attn: Ezine Editors/Site owners*
MORE RESOURCES: Unable to open RSS Feed $XMLfilename with error HTTP ERROR: 404, exiting |
RELATED ARTICLES
When Youre In sales Always Aim Higher Yesterday I did a sales training program for a great company. This company is 64 years old and makes a product whose name you would recognize immediately. Why Salespeople Fail Since 1990 I have focused on the three primary barriers which affect the performance of salespeople:-1. Low confidence and self image2. The #1 Lead Generation System of Top Sales People Developing an abundant supply of targeted referrals is the number one lead generation system used by top sales people.The first step to implementing any successful lead generation system is to get your attitude right. Quiz: What Kind of Sales Shoe Are You? Have you ever wondered what type of saleswoman you are? It doesn't matter if you run your own company or sell for someone else - it is extremely important to know what your style is. What does The Sales Diva mean here? Well - let me throw my high heel on my desk here and I will explain. Smart Discounting: The Right Way To Discount Your Products If a store had a great discount in the middle of the woods and nobody was around to hear about it, would it make a difference?There are two types of discounting. There are arbitrary discounts; these are the type you just make up because you are trying to close a sale or for some other stupid reason. In Sales The Biggest Rolodex Wins How many names do you have in your business Rolodex? ______ If you respond the way most salespeople do - you'll estimate 200, 400, 700, 1,000 etc. Remember this, if your answer ended with a zero - you don't really know, do you? Your Rolodex, or contact management system, is one of your most important business assets. 11 Powerful Methods of Sales Lead Generation Are you searching for new and innovative ways of sales lead generation? Are you lacking in sources of good quality leads? Are you tired and bored using the same methods for generating sales leads?If you answered No to these questions you're either satisfied with the income you're earning - or you're not interested in earning a 6-figure income in sales. Please stop reading this article. Sales 101: Asking for the Order "Ask, and you shall receive", a biblical principal that offers some of the best sales advice for beginning salespeople and experienced sales professionals alike. The best sales presentation imaginable generally will not yield the desired results unless the salesperson asks for the business. The Business of Closing the Sale Without Killing It You must be able to coordinate your sales talk to service whatever step in the selling process the customer has arrived at in their mind.Remember, the five fundamental states of mind that comprises the selling process are curiosity, interest, conviction, desire, and decision and action. Elearning Is Dead - Long Live Blended Learning! There is little doubt that eLearning has not achieved the success it promised some ten years ago, even though the primary benefits in terms of cost and flexibility remains extremely attractive. Some of the mistakes that have been made are:1. More Customers! Less Work! Wouldn't it be nice if there were an inexpensive method for creating more customers? There is!Many businesses spend a lot of money in an attempt to increase sales and generate a larger customer base. They use online advertising and print ads. Your Sales Process Isnt A lot of energy is expended within selling organizations as they try to identify, adopt, and administer a sales process that works for them. The holy grail of selling is to find a foolproof method for creating a customer, the ultimate finished product of the perfect sales process. The Art And Science of Closing - How To Close More Sales Right Now One of the questions I often get asked as a sales coach by sales people and business owners alike is, "How do I close sales better? What closing techniques would you recommend?"In my experience, closing is one of the three most feared areas of the sales process. The other two are fear of canvassing and fear of objections. Quick Tips On Handling Rejection Looking for a way to handle rejection?Edward W. Smith, motivational speaker, author and TV show host, who specializes in quick tips on how to move your life ahead even faster, offers the following advice. Sales Letters - How to Write Them You could just send out your brochure to potential customersbut it's much better to personalise your mailing with a wellwritten sales letter.Personalise - Using the person's name in a sales letter willgive you the greatest success. Three Types of Salespeople "There are three kinds of salespeople; those who make things happen, those who watch things happen and those who are wondering what happened." You've probably heard that one before. Order Takers vs. Sales Professionals As business owners we all know that in a ideal world prospects would just pick up the phone and give us an order - but for most of us sales is not like that! Yes it would be utopia however have you considered the difference between order takers and sales professionals? Firstly they are two completely different animals. Lets face facts order takers are less likely to be skilled in sales technique. Are You Risking The Relationship for the Sale -- And Then Losing the Sale Anyway? Losing a sale can be disheartening, especially if you lose it for reasons youaren't even aware of.Traditional selling approaches tell us that sales are usually lost because of some element -- price, features, benefits -- having to do with our product or service. Youre Hired... I Think I'm not a fan of "The Donald" and I had never seen his hit show until last week. Bernadette, my wife, seems hooked on "The Apprentice" and makes a habit of watching every Thursday while I usually go off to our den to read a book. How To Go Perpendicular In Your Sales Territory First and foremost are you thinking Strategically? "Do you have what it takes to do what it takes?"1. Did you achieve all of your personal goals in 2004?2. |
home | site map | contact us |