Management Information |
Making Powerful Requests That Launch People Into Action
Do you ever wonder why people do not simply do the things that you want them to do? Well, instead of waiting for things to happen, decide to take responsibility for making them happen. The way to do this is often as simple as making an appropriate request. Requests are the engine that drives action. To the extent that you become proficient in making requests that people understand to be in their best interests, they will comply with your wishes and honor your requests. To the extent that your requests come across as self-serving and in only your own best interests, you will likely meet with opposition and avoidance. The best way to access your power through impacting others is by making requests that move people into action. By moving the action forward, you are able to take an insight you have into what would support you, someone or some situation and make a request that has the person move into accomplishing something they may not have in the absence of your request.In our culture, people generally operate out of the mistaken notion that information is the source for action. Information alone produces no results without the ability to act upon the knowledge you have and move the situation forward. Making a request is a conversation that does just that and produces action. So, if requests cause us to move people and situations powerfully forward, why don't we typically make them routinely to bring about a result? The answer lies in the following areas. 1-We are often fearful of having our requests declined. With the mere possibility of getting turned down, we will retreat and hide under a rock. A good example to demonstrate this is asking someone out for a date. You might really want to date that special person but that little voice on your shoulder reminding you that they just might turn you down can cause paralysis. If you are more committed to getting the date than you are to protecting yourself from potential rejection, you'll pop the question. If the reverse is true, you might never know if the answer would have been ...YES! 2-We are more committed to looking good (or not looking bad) than to making a difference by making a powerful request. Again, when your focus is on yourself, you trade your ability to impact others for protection and comfort. Look to contribute to someone else instead or focus on something worthwhile, something larger than yourself or your all-too-often petty concerns and you will not be so concerned about how you are looking! 3-We are not clear about what requests to make and what needs to happen in a particular situation in order to bring about a result. Our lack of clarity results in paralysis. 4-We are not skilled at making requests in such a way that they can be heard and acted upon by others. When the requests we make are not seen by others to be in their best interests, they may fall on deaf ears. One way to get our requests heard and acted upon is to combine our request with a promise. I request that you do (whatever) and if you do, I promise to do (this)...in return. Having the requests you make be accepted and acted upon will be a function of how effective you are in creating a listening for what you have to say.Another way to create a listening for your requests to be heard is by speaking your commitment to the person or situation so that the reason for making the request can be understood and appreciated. Example- Out of my commitment to support you to be as powerful as you can be, I request that you practice making at least three requests every day whenever you see an opportunity to influence a situation. To make your requests more effective, make sure that you are clear as to what must be done to satisfy the request and the time period by when your request is to be carried out. Example- I request that you hire a personal development coach by the first day of next month. Always remember that whenever a request is made, the person to whom it is made has four options: 1- to accept the request, 2- to decline the request, 3- to commit to respond to the request by either accepting it or declining it by some later date or 4- to counteroffer the request with a possibility that works better for you. When, on the receiving end of a request, you find yourself needing to decline a request that has been made of you, it is important to leave the person making the request whole. And, when possible, look to see if there is a counter offer you can make to the benefit of all involved. Your ability to first recognize what may be missing in a given situation to bring about an intended result and then powerfully make the appropriate request will result in the world becoming a more obliging place that responds to satisfy all your needs. Exercise For Making Powerful Requests Look for at least three opportunities every day in which you can make a request to move the action forward in order to accelerate your business growth. Make your requests powerfully by creating a listening for them to be heard. Always include a "by when" with each request you make. Practice making requests with your prospects, your upline anddownline and with your family and friends in some area that will move your business in the right direction. Dr. Joe Rubino is an internationally acclaimed trainer, author and success coach. He is the author of 10 best selling books available in 19 languages and 48 countries. For more information on Dr. Rubino's coaching programs, books, tapes, CDs and courses, visit http://www.CenterForPersonalReinvention.com, e-mail to: drjrubino@email.com.
MORE RESOURCES: Unable to open RSS Feed $XMLfilename with error HTTP ERROR: 404, exiting |
RELATED ARTICLES
Nine Vital Lessons For Avoiding Training Fads That Waste Time, Money and Enthusiasm Unfortunately, at least two thirds of much of the training and development effort undertaken by organisations to develop their people is wasted.This is such as shame isn't it? Waste of money is bad enough but even more serious is the waste of human energy and enthusiasm. Why Businesses Fail - And What You Can Do About It! Have you unintentionally set your business up for failure?No one sets out to fail! Most business owners read all thestatistics (maybe more than once) before they open theirdoors. Many know the reasons why businesses fail. Phone Sex is Bad for Business On August 3rd/2005, Reuters reported that a German man had colluded with a phone sex operator to defraud his employer's company out of approximately 16,000 Euro or almost 20,000 US dollars, by making 160 phone calls over a year and a half from work. He apparently split the profits 50/50 with the phone sex operator. When Politics Prevent Innovation - Or? Still Fighting Battles and Losing Wars The objective is to beat the competition and make money. Everything a business organization does should be focused on that simple objective, with interpretation through various Vision and Mission Statements. Recruitment - Pick People Who Think Old style management doesn't encourage personal mindcontrol, employees aren't encouraged to think. That wascertainly the case when I started work back in the bad olddays however it's still prevalent in many businesses today. Do Customers Like the Feel of Your Organization? In two recent articles "Some Evidence of How We Are Spiritually Connected" and "Healing Dysfunctional Families" I reported on how individuals who live or work within a system or group are inherently connected at a level that goes beyond words. This realm of connection, which is largely spiritual or unconscious, may or may not be familiar to the more business minded person so I will take some time to explain the nature of this connection and then the wide reaching implications this idea has on the optimal functioning of organizations. Influencing the Organisation There is a saying about management that suggests some managers are so focussed on the details of a business, that when the Titanic was sinking those particular managers were still straightening chairs in the dining room. Whether we love 'em or hate 'em, managers are here to stay, and their job is fundamentally to manage the resources within an organisation for optimum efficiency and effectiveness, and by doing so to achieve the organisation's goals. A Tricky Supervision Challenge Many managers believe that treating their team members as responsible adults will assure excellent results. The truth is that while this usually is effective, some people need much firmer limits than others to perform their jobs. Innovation Management - Reducing Hierarchy Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation.There are other useful definitions in this field, for example, creativity can be defined as consisting of a number of ideas, a number of diverse ideas and a number of novel ideas. Project Heroes Project heroes. We've all heard of them. 5 Ideas To Leverage The 3 Stages Of Career Development In Your Organization In most industrialized nations, the average age a student graduates from high school is 18 years old and the average retirement age is 65 years old - a difference of 47 years. On average, most people work 40 to 50 years of their lives. The Challenges of Human Resource Management IntroductionThe role of the Human Resource Manager is evolving with the change in competitive market environment and the realization that Human Resource Management must play a more strategic role in the success of an organization. Organizations that do not put their emphasis on attracting and retaining talents may find themselves in dire consequences, as their competitors may be outplaying them in the strategic employment of their human resources. Minimising Conflict With Effective Communication Did you know there are 5 types of communication that lead to conflict? Let's look at them.. Resolving Needs - What Your Employees Wish For! For your people, they want to do a great job - no, really, despite your experiences, they do. And what might seem to 'the management' the important things, just don't stack in the day-to-day reality of the workplace. Quality Improvement is Free The point of a quality improvement program should not only be to improve a product or the delivery of healthcare but it should also be to save time and money by reducing or eliminating waste or errors. For example, a doctor or nurse practitioner writes a prescription. Interviewing Candidates: 3 Ways to Avoid Snap Judgments Have you ever hired the wrong person? If so, perhaps you are an emotional interviewer?An emotional interviewer tends to make judgments on first impressions. In a matter of minutes, an emotional interviewer may decide if someone is competent or not. Five Habits of Highly Effective Conflict Resolvers Steven Covey had the right idea. There are discreet skills and attitudes, habits if you will, that can elevate your conflict practice to a new level. Solving the Problem Solving Problem The meeting started like a hundred others before. There were five people sitting around the conference table, like they always did, trying to solve a problem that had popped up in the last few weeks. Ten Top Ways for Managers to Motivate Their People So to help start the ball rolling, here are ten top ways to get your people motivated. Ten small steps for you to start with. How to Overcome Your Fear of Firing OVERCOMING FEAR OF FIRING "It was obvious that this employee could not relate well to clients. But I could not bring myself to fire him. |
home | site map | contact us |