| |
| |
|
Management Information |
|
Resolving Needs - What Your Employees Wish For!
For your people, they want to do a great job - no, really, despite your experiences, they do. And what might seem to 'the management' the important things, just don't stack in the day-to-day reality of the workplace. Your people want to focus on looking after their customers, yet there are many things, often just little things, that get in their way. Removing these little things they are having to tolerate, allows them to deliver the very best service to their customers. Yet they are reluctant to get this clear. For some reason. Martin Haworth is a Business and Management Coach. He works worldwide, mainly by phone, with small business owners, managers and corporate leaders. He has hundreds of hints, tips and ideas at his website, http://www.coaching-businesses-to-success.com(Note to editors. This article may be edited for use in your publication or newsletter as long as a live link to the website is included)
MORE RESOURCES: Unable to open RSS Feed $XMLfilename with error HTTP ERROR: 404, exiting |
|
|
|
RELATED ARTICLES
Project Management - Are You Done Yet What happens when a Project Manager asks one of his team members "Are you done yet"?If you're a seasoned project manager, then the following scenario will sound very familiar. If you're new at this game, take my word for it: This will happen to you!------------------------------------------------------Starring in this article: R. Work Life a Balancing Act Australians are loosing their laidback, carefree reputation, as we continue to work longer hours, exercise less and neglect our leisure and family time.Recent research indicates that 67 per cent of Australian professionals spend at least 20 hours a week thinking about their job when they should be relaxing, and less than half take their entitled annual leave. The Leadership Imperative: Making Your Leadership Your Life Nearly all leaders I've encountered are underachievers. They're getting a fraction of the results they are capable of. Ten Business Reasons Why Asking for Help Works In fact, bringing your people - any of them - into your confidence and asking for help, is a very powerful tool indeed. The form of words' "I need your help", works best. Management Apathy I recently received a most interesting phone call.When I answered the phone, I immediately recognized the name of the company as one of the most visible distributors in our construction supply industry. Organizing The Information Putting a piece of paper in a file folder is easy; finding it again is the hard part. There are ways to make your files easier to use and your papers easier to find. Effective Meetings: Why Most Meetings are a Waste of Time Whether your company holds one meeting a week or dozens of meetings a day it is essential that this time is used efficiently and effectively. Most meetings are less effective than they could be not because they are poorly managed, but because meeting managers spend all of their time focusing on the one or two hours when people will be gathered around the conference table or video screen. The Fairness of Office Politics... Integrity and Political Motivation! I hear many complaints daily about the "unfairness" of politics in corporate America. Employees say that their managers "lie" or issue "personal attacks" against them. Taking on Six Sigma Programs - Guidelines for In-House and Outsourcing Decisions Based on a wild guess by a close associate of mine, there are well over 2,000 restaurants in the Manhattan area and its surrounding boroughs. Although I cannot validate the absolute accuracy of his count, I do trust it is in the ballpark, since he happens to be one of those guys who seem to know everything about everything in life (and more). Are You in Control of Your Practice or Does it Control You? One of the most common complaints that business owners have today is that they feel their practice is running them and that they're being pulled in every direction instead of really running the business themselves.Well, I'd like to tell you, when I was in practice I experienced the same thing. Organisational Culture for Continuous Improvement I have been working with leading Business Improvement guru, Tim Franklin, preparing the PR for his latest book which offers an introduction to Continuous Improvement (CI) at beginner level, encompassing Lean, TQM, Six Sigma and the other related methodologies of CI.He was developing an analogy of a geographic expedition to describe Continuous Improvement. Creative and Innovative Culture, Change Management - Three Easy Tests Creativity can be defined as problem identification and idea generation and innovation can be defined as idea selection, development and commercialisation. From this simple definition, it is clear that certain cultural characteristics ought to be prevalent if creativity and innovation are to be maximised. Innovation Management: The Time Factor Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation.There are distinct processes that enhance problem identification and idea generation and, similarly, distinct processes that enhance idea selection, development and commercialisation. I Cant Use This Approach Unless My Boss Does - Power, Accountability, and Consequences People who work with us often struggle with this dilemma: in theory, they come to believe that it would be very helpful to use our approach with people who have more power than they do, and in practice, sometimes it seems too risky to try. Some examples of things that feel too risky include raising questions with your boss about his or her performance, disagreeing publicly with people who have more power , or otherwise sharing information that might lead you or the person in power to feel put on the sp ot. Tales From the Corporate Frontlines: Managerial Influence This article relates to the Manager/Supervisor competency, commonly evaluated in employee satisfaction surveys. This competency evaluates an employee's feelings regarding their direct manager or supervisor. Give Yourself a Boss Day Gift, Part 2: Are You the Position or the Person? Are you the position or the person?Bosses can lose their own identity sometimes. It's easy. Bar Charts Brought to Life: Index of Interactive Information for HTML and PDF Bar Charts and the Information ChallengeWhether one is an unknown entrepreneur or Donald Trump, an elementary school teacher or a university president, a 6th grader researching other countries or a government leader visiting them, each person in any capacity has at least one thing in common: information.Let me explain why I use bar charts as an example. Hidden Consultants Within Your Organization You've all heard the old joke about a consultant being someone who uses your watch to tell you the time, and then steals your watch. There's some truth to the story: consultant recommendations are often the same things that your employees or customers have been telling you all along. Employee Motivation: It's More Than A Paycheck Managers often ask, usually with exasperation, "How can I keep my employees motivated? I pay them decently. What else is there?"Offering competitive salaries is certainly important. Turbo Charge Your Career With The Most Powerful Leadership Tool Of All: The Leadership Talk: Part 2 In Part One, I described the Leadership Talk and how it is a much more effective leadership tool than presentations or speeches.I also described two fundamental premises that the Leadership Talk is based on.
|
| home | site map | contact us |