| |
| |
|
Management Information |
|
The Measurement of Manager Training
THE MEASUREMENT OF TRAINING: Evaluation is one of the most valuable - and challenging - aspects of a training manager's job. A well-planned and on-target evaluation process can be the tool which separates a superlative training department from a merely satisfactory one. Evaluation can help you determine whether what you are offering is successfully meeting existing corporate needs. It can help you to identify needs which have previously not been expressed, and tap a source of new training opportunities. Unfortunately, it is not enough to ask the question "Did it work?". Not only will the answer vary according to the way the evaluation process is conducted, but success is always relative to each organization's individual goals. As Ken Wessel, an independent training consultant in the Chicago area, puts it: "Nothing will fill the bill in all instances. Evaluation has to be tailor-made for organizational objectives." In search of some hands on tips to help you make the evaluation process - and its outcome - smoother and more effective, we interviewed nine training managers and three consultants in different industries, different-sized firms, and different locations. All twelve of them made it clear that the questioning process itself is crucial, and that this process really begins at the initiation of the training cycle, not the end. Copyright AE Schwartz & Associates All rights reserved. For additional presentation materials and resources: ReadySetPresent and for a Free listing as a Trainer, Consultant, Speaker, Vendor/Organization: TrainingConsortium CEO, A.E. Schwartz & Associates, Boston, MA., a comprehensive organization which offers over 40 skills based management training programs. Mr. Schwartz conducts over 150 programs annually for clients in industry, research, technology, government, Fortune 100/500 companies, and nonprofit organizations worldwide. He is often found at conferences as a key note presenter and/or facilitator. His style is fast-paced, participatory, practical, and humorous. He has authored over 65 books and products, and taught/lectured at over a dozen colleges and universities throughout the United States.
MORE RESOURCES: Unable to open RSS Feed $XMLfilename with error HTTP ERROR: 404, exiting |
|
|
|
RELATED ARTICLES
Ten Problem Solving Techniques Do you ever need to find some good ideas, or come up with a solution for a persistent problem? Learn some simple problem solving techniques, and start applying them. Choose a few of the methods below, and get in the habit of using them in your personal life and your business. Five Overlooked Ways To Hire Winners Here is a true story. My dentist did a "clinical" evaluation of my teeth. Shrinkage Control What has been your store's shrinkage experience for the last two years? What will it be this year? If it has not been as good as it should have been, now is the time to analyze the possible causes and take steps to keep shrinkage in line this year.WHAT IS SHRINKAGE?The difference between the perpetual book inventory and the physical inventory count is called shrinkage. Faith is the LIFE-blood of Your ACTIONS before the Benefit - Nothing has changed. Your ancestors lived by faith. Smart Staffing: Replacing a Key Manager Have you been in this situation? One of your top managers left suddenly and you're under the gun to replace her quickly. So you promoted her assistant. Competencies for HR Professionals in Knowledge-based Industry with Reference to IT, ITES-BPOs Introduction"High performing HR function affects bottom line nearly 10%"- A surveyCompetencies have become integral part of HR field. In the last 25+ years, the competency approach has emerged from being a specialized and narrow application to being a leading method for diagnosing, framing and improving most aspects of Human Resource Management. Is A Bad Attitude Permanent Today there is great weight put on a person's attitude.It is as if this is something for which they are individually responsible and should be held to account for. CRM ...The Emperors New Clothes The story of the emperor's new clothes is a fairy tale about men who fooled the emperor into believing that they had made him a beautiful suit of clothes. In fact they had not made anything. 3 Keys to Being a Fearless Executive In my work with business executives, I have come to the conclusion that most individuals in positions of influence got there accidentally. This may sound harsh to those of you in the business world reading this article, but the truth CAN be harsh, much like the medicine our mothers gave us as young children. Using the Six-Sigma Methodology to Improve Wafer Fab Productivity As a result of consolidation of operations and significantly increased production requirements, Intersil's main Fab was facing bottlenecks in supply versus demand. Intersil enlisted Tefen USA first to support identifying the Fab bottleneck, and then to develop a comprehensive roadmap for capacity and cycle time improvements. Communicating with Case Studies A few weeks ago, a couple of colleagues and I discussed a new business idea. But, we had trouble expressing how this new business would provide value. How to get an Audiences Attention A trainer dryly discussing how to motivate people in an organization basically has just another "point-by-point" presentation. But suppose that he mounts the podium and begins to speak. Five Ways to Turn Resistance into Opportunity Resistance. It isn't something people cherish or enjoy encountering. Experiences of Management Coaching (Part 2) In our experience, we have found that there are several reasons managers fail to get employees to see and acknowledge that they have a problem.They assume. Getting Information From Prospects You're at a networking function and you've made that all-important contact. You want to get help from this individual but you know that you need to start working on building a relationship with them first. The Death Spiral Sometimes things just happen. Maybe we lose focus and take our eyes off the ball. Appraisal Systems - Not Living Up to Their Objectives Almost, if not all organisations have them, they've been around for a very long time and some organisations swear by them, however on the whole the average appraisal system fails to live up to the expectations of the organisation and often they can cause more trouble than they are worth."So, minister, here we are at the end of your government and the record doesn't look to good, crime is up, hospital care down, the economy still shaky and poor public services. Make Change Easy - Get Involved! There are wild variances in how much involvement organisations are brave enough to offer their people in change. From those organisations where they just 'tell' (sometimes by text message even!), to the most enlightened extreme, where they enable wholesale contribution to the change process. Building Bridges of Communication Building a 'bridge of understanding' between parties is fundamental if your business communication is to succeed. If you are a consultant to a client, or a salesperson attempting a closer relationship with your customer, here are five techniques that help achieve just that. Running Successful Meetings - The Key Steps To Getting It Right We all complain about meetings which are a waste of our time and the truth of the matter is that so many are exactly that. We've also seen the "corridor" meeting that takes place afterwards where it seems the real decisions are taken, or the agreed decisions are overturned.
|
| home | site map | contact us |