Top 7 or 10 Tips |
The Top Ten Qualities that Allow Business Operations to Grow Easily
My husband and I were enjoying our dinner meal one evening while discussing various plans and ideas. I was sharing that I wanted to submit articles and ads to a huge number of ezines to market my eProgram in a big way, and I wanted his help to make this happen. His response stopped me in my tracks, "Can your systems handle the increased demand?" I know that my online systems and processes are capable of handling significant transaction volumes daily - but there are still a couple manual processes that are not as smooth as they could be and at times they may not create the very best experience. With the current demand, I can tolerate these manual processes and easily get by, but the additional demand that I expect from my marketing efforts will make these tolerations intolerable very quickly. If I had moved forward without changing and extending my systems first, I would have risked some very important things - my new customers' loyalty and my sanity! It seems like I am frequently in this push-pull situation. The need to establish the right system setup conflicts with going after the opportunities. With my strategic sense, I can see several steps ahead. I often get really excited about those steps and I'm eager jump ahead before it's time. I see this as a challenge for both large and small businesses alike. I believe the successful ones plan their operations and implement the correct systems to properly manage the increased demand loads. The key is to take strategic steady steps forward - you need to learn to walk before you run. All businesses need a solid foundation or platform of business operations so they are able to easily handle increased business needs and growth while serving the customers well. This is fundamental. Otherwise, the business owner may easily become overwhelmed. The Top Ten Qualities that Allow Business Operations to Grow Easily: 1. Scalable - Operations are scalable, easily handling exponential, sudden demand. 2. Designed to create great customer experiences (while meeting business needs) - Operations provide a consistent, repeatable level of service that caters to the customer each and every time. 3. Flow through - Efficient operations allow all transactions to flow through the business effortlessly, with minimal manual effort or intervention where manual effort only occurring when it makes good strategic sense. 4. Professional looking - Operations help you present a professional face to the customer at all times. 5. Simple - The processes are simple and straightforward for both you and your customers. They are simple to use, simple to maintain and simple to execute. Everything is done quickly and efficiently. 6. Tested - Operational processes are tested and produce repeated successful results. 7. Backed up - Operational systems are always backed up and the back up is also backed up. 8. Documented - All processes are documented, including customers' experiences as well as team members' roles and objectives. 9. Understood - The whole team knows and understands the operating procedures and suggests ongoing improvements. 10. Improved Upon - Improvements are proactively discovered through the conscientious observation of the customer's experiences as well as though direct customer feedback. Adjustments to improve the customer's experience are incorporated quickly and with easily. I believe that these ten qualities can be applied to any operation - at work or at home. Examples at home include, but are not limited to, meal preparation, house maintenance and bill paying. Copyright 2004 Donna P. Lendzyk Donna P. Lendzyk is a professional coach and creator of the Overcome Overwhelm System. She coaches businesswomen to "Overcome Overwhelm and Achieve Their Desired Results." She is the author of the multi-media "Overcome Overwhelm eProgram." To learn more about her eProgram and sign up for more FREE tips like these, visit her website at http://www.overcomeoverwhelm.com
MORE RESOURCES: Unable to open RSS Feed $XMLfilename with error HTTP ERROR: 404, exiting |
RELATED ARTICLES
Top 7 Tips For Writing Your Marketing Plan A lot of people are at a loss when it comes to deciding how to approach the marketing plan process and how to stay within time and budget constraints. To make for a less stressful marketing plan process, keep these 7 tips in mind:Think Strategy FirstAn overall marketing strategy drives many decisions. 7 Tips for Home Business Start-up Success 1) Prepare a realistic business plan.Think of this as your business road map. Shaking Your Money Tree: Seven Ways to Make Quick Cash Does your business have a money tree you can shake when a little extra cash is needed? Every business should have one!What I mean by a money tree is something you can do to quickly generate revenue when you need it. Where can you find a money tree? Although you can't buy one at your local garden store, they are more common than you might imagine. How To Make Money With Your Junk Mail The term "junk mail" is a well-known term. To the common guy or gal on the street, "junk mail" to them is advertising flyers from the local grocery store and pizza shop that arrive in their mail every day. Why Dont They Just Get It Done: 7 Performance Tactics for CEOs Buckling under the weight of chronic corporate restructuring, and frustrated by performers who don't respond to carefully crafted strategic plans, high level executive leaders are being confronted by a growing performance gap between what needs to get done and what gets done.Sound familiar? It's a troublesome trend that is likely happening in your firm right now. 10 Great E-Commerce Businesses You Can Start Now If you've been thinking of starting a business on the web but you're not sure what type of business to start then this article is for you. You could be wasting valuable time trying to make your first move. Ten Tips to Build a Culture of Inspirational Leadership Leadership, leadership development and leadership training are "Hot" issues in today's business world. A recent Internet search uncovered over 44 million hits on leadership, over 20 million hits on leadership development and 15. The Lazy Person Secrets To Overnight Wealth And Fame There are so many simple, yet really sure-fire ways of acquiring wealth, it's a wonder everybody with even the least bit of ambition isn't already rich. When you come right down to it, the only things needed for anyone to make bundles of money are the long-range vision and the energy to put a money-making plan into force. Surviving When Clients Arent Rolling In As the holiday season starts to settle in, the workload for many Micro-Businesses can slow down.Service-based businesses in particular consider this a slow time of the year. 7 Strategies for Handling Last Minute Meetings Have you ever found yourself having to scramble to organize a meeting at the last minute? Wouldn't it be nice that if and when this daunting situation arose, you were well prepared with all necessary information ready at your fingertips? That's why I've developed the following seven survival strategies to help you plan for the inevitable, because you know as well as I, it's going to happen 'someaday.'Survival Strategy #1. Top 10 Steps to Build Your Professional Practice Now! 1. Examine everything in your office from the view of a new client! If necessary, spruce it up. Ten Tips for Cross Cultural Communication Here are some simple tips to help you improve your cross cultural communication skills: Slow Down Even when English is the common language in a cross cultural situation, this does not mean you should speak at normal speed. Slow down, speak clearly and ensure your pronunciation is intelligible. Top 10 Ways Websites Makes Me Suffer I believe some people create and publish websites for the sole purpose of tormenting their visitors. Browsing various websites and navigating the Web can often be like trying to read on an airplane while a kid kicks the back of your seat and the baby next to you alternates between screaming, crying and drooling on you. 7 Online Banking Success Stories You have seen their ads and you may have wondered if they are worth a second look. What am I talking about? Online banks! Also known as internet banks, these are financial institutions who provide the majority of their banking services over the internet. 5 Tips to Manage and Organize E-Mail How do you focus on your urgent e-mail and organize the rest for your review? Think about how you handle your paper mail. You probably sort your paper mail quickly before you read it to figure out what to look at first, what to read later, and what to throw away. 10-Point Checklist for High Visibility in Google Google is the pre-eminent search engine (SE) with no close competitor. Given that inclusion is free, your Web pages must be in it. Top 10 Tips on How To Write About Yourself Many people find it really hard to write for business and marketing purposes about themselves and/or their product or service - much harder than it is to write about someone or something else. If that sounds familiar, read on; in this article professional business writer Suzan St Maur shares her top tips on how to write about yourself and what you do, efficiently and effectively. Top Ten Tips for Participating in Online Business Expos Are you ready for a BASH? Have you ever been a vendor or exhibitor at an expo, craft show or other offline event? Well, when you are a participant in an online bash or online expo - many of the same expo tips apply. Here are the Top Ten essential business expo tips for online events. The Top 10 Reasons Your Staff Wants to Quit From an employee's perspective, management often conducts itself in ways that make no sense. When the economy is slow, jobs are few and far in between or people are fearful, staff will tolerate management behaviors and policies that are nonsensical (in their eyes) or they judge are harmful. How To Take Daily Big Rock Actions To Jumpstart Your Business Into Massive Momentum Do you know exactly what actions you need to do today to be on track to reaching your big, long-term goals?Do you know which actions should be done first to make today a success?If not, don't worry about it right now. By the end of this article, you will have the tools and techniques you need to answer a confident YES to both these questions. |
home | site map | contact us |