Software Information |
Microsoft CRM USA Nationwide Remote Support
Remember old good days when your company probably had Great Plains Dynamics? If you are in San Francisco Bay Area - you had local Great Plains Software partner consulting company, who served you basically coming onsite and charging you four hours minimum, even if the problem deserved 5-min fix? This was at the end of 20th century and remote support technologies were not very advanced - Citrix was making good progress and taking market over from Symantec PCAnywhere. Today, when Microsoft Terminal Server and Citrix are remote support standards and IT department uses them to host application server for nation-wide and world-wide users, you should probably be thinking of getting remote support for your ERP and CRM systems. In this small article we'll take a look at Microsoft CRM remote support, customization, reporting, implementation and integration. ? Why Microsoft CRM Remote Support? Microsoft CRM market niche is still narrow and MS CRM consulting companies do not have enough clientele in their respected locals markets: Houston, Los Angeles, Chicago, New York - even in these hypermarkets. In order to survive Microsoft CRM VAR went to nationwide and even international markets to get clients base. ? Technology-driven consulting companies. Microsoft CRM has web and MS Outlook clients and so by its nature it is web application. When you are considering hosting your web site - you typically do not care where hosting company is located - you consider price and quality. Microsoft CRM could be hosted with .Net hosting companies and implementation could be done remotely with web-session-based training. ? Customization. Today, even if Microsoft Business Solutions has open technology Microsoft CRM SDK - the complexity of the specific tasks (messaging through Lotus Notes Domino, generic MAPI, advanced MS CRM - Exchange connector) requires precision programming, which should be outsourced to nationwide development centers. As our experience indicates - clients are demanding the expertise, not just cheap generic developers. Whoever comes for the cheap price - they usually get poor results. ? Large Business ERP. Microsoft CRM proved its market strength and ability to automate large publicly traded corporation. It sits in Microsoft SQL Server and uses all the spectrum of Microsoft technologies: .Net, Active Directories, MS Exchange, Full-Text Search, Crystal Reports Enterprise. We are confident in Microsoft CRM ability to automate Aerospace & Defense, Pharmaceutical, Supply Chain Management, Medical & Hospitals, Distribution & Logistics, Oil & Gas, Wholesale & Retail, Education, Non-for-profit ? Integration. Microsoft CRM has standard integration tool with Microsoft Great Plains, Navision and Axapta integrations are on the way. However you can integrate Microsoft CRM with heterogeneous databases, such as Oracle, DB2, Lotus Notes Domino, Sybase, Pervasive SQL or Ctree/Faircomm. ? Web-Sessions and Skype training. Web Seminars are normal these days and you should be OK with the idea of remote web training. This will allow you to get the best expertise with moderate price. You can always have us help you, give us a call: 1-630-961-5918 or 1-866-528-0577, help@albaspectrum.com Andrew Karasev is consultant and CTO in Alba Spectrum Technologies ( http://www.albaspectrum.com ) - Microsoft Business Solutions partner, serving clients in Illinois, New York, California, Florida, Georgia, Texas, Arizona, Virginia, Minnesota, Canada, UK, Europe, Australia, Asia, Russia. He is Microsoft Great Plains certified master, Great Plains Dexterity, Microsoft CRM SDK C#.Net, Crystal Reports developer. You can reach Andrew: akarasev@albaspectrum.com
MORE RESOURCES: Unable to open RSS Feed $XMLfilename with error HTTP ERROR: 404, exiting |
RELATED ARTICLES
Hubris - Definition: Microsofts Passport Before September of 1995, Microsoft ignored the Internet because their 16-bit Windows 3.1 operating system couldn't handle the 32-bit Internet world. The Top 5 Wrong Reasons For Not Hiring Testers Considering whether or not your software company should hire a dedicated team of testers? Here are the Top 5 Wrong Reasons why you shouldn't.We Have a Beta ProgramSome people feel that the best way to debug a system is to ship it to your customers and wait for trouble tickets. Scrap Booking Online: Word Perfect or Corel Graphics Suite? Scrapbooks are very popular these days. I think that almost everyone wanted to capture family histories and stories in any which way they can. Microsoft Great Plains Implementation - Overview for IT Director/Controller What is installation in the language of technology? Installation has server and client sides. Server side - Installation creates security environment (logins) on MS SQL Server or MSDE, creates system database - DYNAMICS and then company databases. 10 Things You Can Do With Photoshop CS2 That You Couldnt Do Before Now Is Photoshop CS2 worth the upgrade? You bet it is! Here are just 10 things you can do with this fantastic new version of Photoshop that were impossible (or difficult) to do with previous versions:1. Manipulate objects in the Adobe BridgeThis new generation of file browser enables you to look at photographs and artwork in detail before you open the file, process multiple Camera Raw images, flip through pages in PDF documents, size, rate and organise your work in a convenient and highly user-friendly way. Microsoft Great Plains Payroll Module Customization Scenarios It is now common thing when large corporation selects mid-market ERP or so-called standard functionality MRP solution as its corporate accounting system. Microsoft Business Solutions Great Plains is very good candidate. Microsoft Great Plains Customization: Project Organization - International Business Example Microsoft Business Solutions Great Plains fits to majority of horizontal niches and clientele in the USA, Canada, Mexico, Latin America, U.K. Explore the Internet in a Whole New Way For a long time now Microsoft's Internet Explorer has ruled as 'King of Internet browsers'. Like many of Microsoft's products an initially brutal marketing campaign pushed Internet Explorer into the mainstream's consciousness and from then on it was the logical, default choice. Microsoft Navision and Crystal Reports - An Overview Microsoft Business Solutions - Navision is an integrated solution for small and midsize companies looking to expand their business operations without much interruption to its existing processes. Microsoft Navision enables businesses to alter as much or as little of its existing system, integrate add-ons and vertical segments of its development. Microsoft Great Plains Accounting/ERP Implementation - Finance Industry Customization Example Microsoft Business Solutions Great Plains is very generic accounting application out of the box and has multiple modules to address specific horizontal or vertical market requirements. At the same time Great Plains, now being moved on MS SQL Server platform allows you to deploy standard tools to customize and fit to these requirements, when you don't need rich custom functionality, just few touches. Lotus Notes Domino and Web: Application Development - Tips for Programmers Beginning with Domino version R4 it has integration with the Web, and the server itself becomes a HTTP-server. The next releases of Domino Web-server add new functionality (for example servlet managers, supported JVM versions upgrade, etc). Four Desktop Tools To Drastically Increase Your Productivity Sticky Noteshttp://www.deprice. Online PowerPoint Presentation - Convert PowerPoint to Flash Although we don't know whether Microsoft ever envisioned such a big market about PowerPoint on its first release. Today this software is impacting profoundly on education and corporation's activities in the way that nobody could ignore. Microsoft CRM Implementation - Fundamental CRM Principles Revision Microsoft CRM is relatively new player on the now becoming traditional CRM software applications market. We would like just to mention shift in the technical conception - Microsoft CRM is committed to Windows and Microsoft components: Exchange, Active Directory, SQL Server, etc (while traditional CRM applications, such as Siebel were biased toward multiplatform compatibility: Unix, Oracle, Windows, SQL Server) and move up to business logic paradigm shift. Adware and Spyware Blockers The most important things you can do for your computer right now is to install adware and spyware blockers. Everyone is aware of computer viruses and run an anti-virus program to guard your computer against them. What is Preventive Maintenance Software? Preventive Maintenance (PM) is defined as scheduled work done on a system to identify and fix any occurring issues before they become problems. The concept of preventive maintenance applies to many different industries. Microsoft CRM Integration & Customization: SharePoint Document Gateway MS CRM is very close to document workflow automation, including Microsoft Office documents: Words, Excel, etc. The document workflow was perfectly automated about 10 years ago in Lotus Notes Domino. Great Plains Dexterity: Customizations & Source Code Programming Great Plains Software Dynamics, Dynamics C/S+, eEnterprise were written on GPS proprietary programming language and development environment - Great Plains Dexterity. When Microsoft bought Great Plains Software, Dynamics was renamed into Microsoft Great Plains, but Dexterity is still the architectural base, there were trends to move MS Great Plains to . Groupware as a Document Manager: Collaboration Series #3 This article is the third of a series of articles exploring specific aspects of groupware. The brief informational articles in this series discuss some of the technologies associated with groupware, as well as some of the characteristics of groupware. The Dreaded Paper Label - Should it be Used? While paper labeling CDs and DVDs may appear to be a cost effective solution for printing on your media, there are solid reasons why you should consider other options.1) Hand application of paper labels can be time consuming and frustrating. |
home | site map | contact us |