| |
| |
|
Management Information |
|
ISO 9001 What Records Does My Business Need To Keep?
Which documents must I keep for ISO 9001? In addition to the legislative requirement for your business to keep certain records ISO 9001 2000 requires your business to retain other records to demonstrate compliance with its various clauses. From an ISO 9001 2000 viewpoint records are documents generated whilst operating your Quality Management System. Typical examples are records of management reviews, purchase orders, sales orders, test results and internal quality system audits. An ISO 9001 2000 consultant can be very helpful to your business in deciding which records are required and those that are not. The standard is not specific about how long your business must retain each record but in order not to fall foul of your own Quality Management System, or the law, you might like to consider the following. If your business offers a period of (x) years guarantee with its product you must keep associated records for at least (x) years. If your business sells products that have legislative requirements for product testing you must keep associated records for the life of the product and sometimes longer. Any legislative requirement for you to keep records associated with your product or service. Records can be in many formats including computer generated records such as those maintained by the Easy ISO 9001 2000® software package. It would be wise to remember when keeping computer based records for long periods (say 10 - 30 years) the medium upon which the data is stored will deteriorate and therefore you must periodically validate its integrity. Another factor to consider with long term data storage is will a device still be available in 30 years time to read the media upon which the data is stored? I still have computer programs on punch tape but I no longer have a punch tape reader!If you do not know what I am talking about here take it as validation of this advice. (Punch tape was a medium for storing computer programs and data in the 1960's and 1970's) The following table identifies the specific records required by ISO 9001 2000. The list does not include records that your business might choose to retain voluntarily or those required by legislative requirements for your product or service. Clause Document to retain, (Record) 5.6.1 Minutes from your Quality Management Review meetings, including any actions raised. 6.2.2 Education, training, skills and experience.(Sub clause-e) 7.1 Evidence that the realization processes and resulting product fulfill requirements. (Sub clause-d) 7.2.2 Results of the review of the requirements relating to the product and actions arising from the review. 7.3.2 Design and development inputs. 7.3.4 Results of design and development reviews and any necessary action. 7.3.5 Results of design and development verification and any necessary action. 7.3.6 Results of design and development validation and any necessary action. 7.3.7 Results of the review of design and development changes and any necessary action. 7.4.1 Results of supplier evaluations and actions arising from evaluations. 7.5.2 As required by the organization to demonstrate the validation of processes where the resulting output cannot be verified by subsequent monitoring and measurement. (Sub clause-d) 7.5.3 The unique identification of the product, where traceability is a requirement. 7.5.4 Customer property that is lost, damaged or otherwise found to be unsuitable for use. 7.6 Standards used for calibration or verification of measuring equipment where no international or national measurement standards exist. (Sub clause-a) 7.6 Validity of previous results when measuring equipment is found not to conform with its requirements. 7.6 Results of calibration or verification of measuring equipment. 8.2.2 Internal audit results. 8.2.4 Evidence of product conformity with the acceptance criteria and indication of the authority responsible for the release of the product. 8.3 Nature of the product non-conformities and any subsequent actions taken, including concessions obtained. 8.5.2 Results of corrective actions. 8.5.3 Results of preventive actions. Driso provide ISO 9001 2000 consultancy, auditing, software, and training Services.They also supply Easy ISO 9001 2000® software for initially setting up an ISO 9001 2000 compliant Quality Management System or improving upon an existing one.To contact Driso Consultancy Services visit the web site below and see what they can do for you and your business. Contact: http://www.driso.co.uk for more details.
MORE RESOURCES: Unable to open RSS Feed $XMLfilename with error HTTP ERROR: 404, exiting |
|
|
|
RELATED ARTICLES
Management & Leadership - Doing it right in the 21st Century The Old Way - Command and ControlAlthough workplaces and management styles have come a long way in the last decade, the command and control style of management remains common practice in many companies. This management approach basically means that employees are told exactly what to do, when to do it and even how it should be done. Employee Turnover: Seven Reasons Why People Quit Their Jobs There are many reasons why good employees quit and go to another company, perhaps even your competitor. Most of the reasons start with management and most are preventable. Creating Advisory Boards There is no substitute for soliciting the opinions of the executive team, the people who will be most affected by change or its absence. However, often the answers to complicated questions don't lie within those most affected. Turbo Charge Your Career With The Most Powerful Leadership Tool Of All: The Leadership Talk: Part 2 In Part One, I described the Leadership Talk and how it is a much more effective leadership tool than presentations or speeches.I also described two fundamental premises that the Leadership Talk is based on. Medical Malpractice: Three Myths That Cost Your Hospital Millions What's the use?Nothing you do will hold down the cost of medical malpractice. It feels that way sometimes, doesn't it?Unfortunately, for many risk managers, that's not too far off the mark. Know Your Business! - 7 Key Questions You Must Ask You need to know all that is going on around you to be successful in business, whatever the size of your organization. Yet how do you keep all those plates spinning? Here are just 7 quick and easy questions for your checklist - use them and they will serve you well. Balance Your Managerial Life We have only one life, but we live in three overlapping worlds-our business world, our family world, and our other social world. Imagine bringing your spouse and kids to a meeting with seven of your salespersonnel. Sending Documents Through Email? Dont Get Burned by Metadata! During a recent seminar I gave located in the suburbs of Philadelphia, I discussed something called, "metadata". When I asked whether anyone ever heard of metadata, I was confronted with blank stares. Customer Focus - Just 5 SimpleThings You Need to Think About You can boil down the difference between successful businesses and the rest in how they work with their customers, in just five areas.So, what does this mean?What They WantSelling what your customers really want is just critical. Involving People Gave Us the Improvements We Needed We had a problem with handling materials in a production department. Our process required raw materials to enter the department, be processed, and leave the department. Rapport - How to Build it with Your Team I've often heard managers say - "My door is always open,come and talk to me anytime."You have to accept the fact that your team won't always dothat. Are You Managing to Lead? For many people, the terms "manager" and "leader" are synonymous. In the business world, they are often used interchangeably, i. How to Reject a Job Applicant A Nightmare That Really HappenedOver 10 years ago, when I worked as a manager at a major corporation, I received a call from a headhunter about a magnificent job opening. It sounded like the perfect job for me. How to Fire an Employee One of the most difficult tasks you will face as a business owner will be firing employees. Employees who consistently break the rules, do not perform the functions of their job, or cause difficulties for your business can be a strain on the work environment, your cash flow, and even disrupt your business from thriving and performing as expected. Taking Care of Middle Manager Bounce Off How many times have the management consultants been 'in' and after leaving, have left little or no trace of their passing?Despite massive investment there is no discernable performance improvement, the retention figures still look as if we are running a call centre and our safety record is second to everyone.Why is it that what seemed a logical and progressive implementation model failed to have any lasting impact on our business?Could it have anything to do with 'Middle Manager Bounce Off'?'Middle Manager Bounce Off' is a little understood phenomenon that appears most frequently in the wake of a management initiative or a consultant driven implementation. Truth or Consequences: How to Give Employee Feedback In the bestseller, Good to Great, Jim Collins discovered that, "the good-to-great companies continually refined the path to greatness with the brutal facts of reality."And, in his recent autobiography, Jack Welch reports that he spent about half of his time on people: recruiting new talent, picking the right people for particular positions, grooming young stars, developing managers, dealing with under performers, and reviewing the entire talent pool. Teaching Large Companies To Think Like The Little Guys Q: I am an executive at a large company and in our industry we are seeing a trend wherein smaller companies are gaining market share at an alarming rate. Our CEO believes the reason for this is that smaller companies are more prone to innovation and more entrepreneurial than larger companies. How Bad Communication Can Hold You Back and How to Break Free of It The reason jobs are often not done right and employees are fired is because of lack of skill. Right? Wrong! Poor communication and ineffective human relations are the major causes. The Top 10 Things They Don't Teach You In Business School Here are 10 subjects that academia should be teaching their students in business school:1. Generate revenue for your companyWhat academia doesn't teach you is that the real purpose organizations hire you is to generate revenue. Are You A B.O.S.S. -- Boisterous, Omnipotent, Self Indulgent, Sociopath Boisterous, Omnipotent, Self- indulgent Sociopath. Avoid the B.
|
| home | site map | contact us |