Management Information |
Negative Self-talk is Too Expensive
I'm always fascinated by the people who lift huge weights,particularly in competitions like the Olympic Games. Thereare events for men and women and they get up on stage tolift a bar with huge weights attached.I often wonder what sort of things they're saying tothemselves as they pace up and down, rubbing their handswith resin powder and taking huge breaths. What if they were saying - "That looks really heavy - it'sheavier than anything I've lifted before. I'll probably dropit, make a real fool of myself and even injure myself toboot?.!" Do you know what's going to happen if they say all thisstuff to themselves? Their subconscious will say - "Okay,you say you're going to drop it. Then, that's what I'llarrange - and I'll try to make sure you injure yourself atthe same time." Of course, that isn't what happens. This weight lifter,who's trained for years to do precisely this thing, isscreaming at himself internally - "You're going to lift thatbar and push it right through the ceiling! You're going tobreak the world record! You're going to win this competitionand everyone in the world will see you doing it!" In the day-to-day tasks that we face in our life, we shouldbe no different from these sportsmen and women. Thinknegative thoughts and that's what your subconscious willfocus upon. If you think illness, you'll become ill.If you think gloom and doom - that's what you'll get.But if you think health, happiness and success - you'realready there. "Most people are as happy as they make up their minds to be"- Abraham Lincoln. I read this quote some years ago and I know some people havea problem with it. We all face difficult situations in ourlives and some people more than others. However, I've madeup my mind to be as happy as I can and I recommend you dothe same. Focus on the positive things in your life - the things youcan do - not the things you can't. Think about what you'veachieved in the past - not what you haven't. Look at whereyou're going - not where you've been There's a story about a young man who was really intopositive thinking. His workmates used to make a fool of himand of course, he was challenged by their taunts. He toldthem one day that positive self-talk was so powerful that ifhe told himself he could fly through the air, he'd be ableto fly. "Prove it" they cried. So off he went, up to the 20th floorof the building they worked in. He jumped off and was heardto cry as he went past a 10th floor window - "Well, it's allgoing great so far." That sort of thinking isn't what this article is about. Isometimes get tired of hearing people say - "Thinkpositive." What I'm suggesting is that - in all the thingswe face in life, we focus on the positive aspects. Say for example a customer complains to you about someaspect of your product or service. It's so easy to think -"We've messed up, we're going to lose this customer'sbusiness, this is a disaster!" It's far better to think - "Okay, we've made a mistake, whatcan we learn from this so that we don't do it again and makeour service even better." Ironically, it's often the case that if you solve acustomer's problem, apologise and recover well, the customerwill forgive you and become even more loyal. Here's another example of what I mean:Say you were to discover a small lump in some part of yourbody - or a mark on your skin. Positive thinking might causeus to say - "It's nothing, I'll leave it and it'll go awayby itself." Negative thinking, on the other hand, would have us say -"Oh no! I've got cancer, I'm going to be in pain and miseryand I might die." Focussing on the positive allows us to say - "I must getthis looked at immediately, whatever it is. They havemarvellous ways of removing and curing these thingsnowadays." There will always be challenges to face with customers andthe people who work with you. Focussing on the positive willmake them so much easier to deal with. Discover how you can generate more business by motivatingyour team! Alan Fairweather is the author of "How to get More Salesby Motivating Your Team" This book is packed with practicalthings you can do to get the best out of your people . Click here nowhttp://www.howtogetmoresales.com/Motivating%20Your%20Team.htm
MORE RESOURCES: Unable to open RSS Feed $XMLfilename with error HTTP ERROR: 404, exiting |
RELATED ARTICLES
Finding the Right Way to Motivate Your Employees Fear, Incentives and GrowthZig Ziglar says that there are three main ways to motivate people in general and employees specifically. They are fear, incentives and growth. 3 Reasons Why CRM Strategies Fail Customer relationship management (CRM) is one of the most effective tools for improving customer relationships and therefore increasing revenue, customer satisfaction, and customer retention. Unfortunately, some CRM strategies fail. How To Decrease Profits Without Really Trying Hurting your sales efforts can be accomplished easily with the proper guidance. The following effective yet simple ideas are designed to generate results when implemented into your sales strategy. Agendas Make Meetings Productive Having an agenda template that works well for you, week in, week out, creates a consistency which gets your people bought into the process. Delivering an efficiency and effectiveness which makes the most of the valuable time you have together. Is Your Company in Need of Family Therapy? How Companies Are Like FamiliesLike a family, a company is a group of people who have an ongoing relationship with one another. Companies have several things in common with families:1. 3 Steps You Can Use Developing Leaders In Your Industry With the economy bordering on a recession, every company is looking for ways to increase revenues while decreasing costs. Some companies believe one of the easiest ways to do this is to cut their employee training budget. Dont Take New Hires for Granted Hiring good people is only half the battle. The other half is keeping them, especially in a relatively strong economy where quality people are difficult to attract. Employee Orientation: Get New Hires Off To a Great Start The good news is that a new hire orientation program offers an opportunity to build a lasting impression of the new company. The bad news is that that is going to happen whether you plan it or not. Do You Need a Personal Assistant? It's great to be multi-skilled?be able to type your own correspondence, do your bookkeeping, answer all phone calls, prepare your PowerPoint presentations, organise your own travel, seminars, pick up and send your mail, pack orders, do your own marketing, do all the photocopying, ring your clients and prospects. However it may not leave you with enough time to focus on what really matters. 6 Steps To Effective Management During Change Take the pain out of gain and decrease the upheaval surrounding change by following six commonsense steps to effective management.Step 1: Establish ObjectivesThe process must begin with a clear and detailed statement of objectives and move from there to goal design. Paretos Law- Your Formula For Success A 'dirt-world' retail business I used to manage had a large turnover, a very high profit, and less than 100 lines. Early in 2001, I was contracted to manage another business. Problem-Solving Success Tip: Use Your Time for Problems that are Truly Important Use your time for problems that are truly important.Hard as it may be to walk away once you're aware of it, just because a problem is there doesn't mean you have to solve it. Building Bridges of Communication Building a 'bridge of understanding' between parties is fundamental if your business communication is to succeed. If you are a consultant to a client, or a salesperson attempting a closer relationship with your customer, here are five techniques that help achieve just that. Understanding Every Aspect of Your Organization GET TO KNOW YOUR ORGANIZATION: If you don't understand an aspect of the organization or a procedure within it, ask. If you still don't understand, ask again. The Significance of the Mundane This article begins with a tip of the hat to a scholarly publication called the Journal of Mundane Behavior. Unlike other publications, which herald important issues, this one trumpets everyday, but rarely noticed, behaviors. Is Your Employee Newsletter Management Propaganda? It should not be. If it is an effective newsletter, it will serve the needs of readers (employees) as much as it serves the needs of the publisher (management). Knowledge Management: More Than Just Know-how! People sometimes interchange the terms "know-how" and "knowledge", but there's a world of difference! Systems vendors are falling over themselves to sell you so-called "integrated knowledge management solutions", but these are rarely more than glorified information management systems with go-faster stripes.If we fail to understand knowledge in all its facets, then there is a danger that in doing so we miss out on the most valuable aspects of knowledge management and end up delivering a system-driven solution, rather than a cultural shift towards sharing and learning from experience. Weaknesses of Wishing When you're starting a business, you might wish for a lot of things, like having more than enough customers or not having to do marketing. But wishing is weak willed, having no momentum behind it. Innovation Management - Measuring Failure! Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation.There are distinct processes that enhance problem identification and idea generation and, similarly, distinct processes that enhance idea selection, development and commercialisation. Employee Surveys: a Strategic Tool for Positive Change Do you want to measure your workers' level of satisfaction? Or change policies and procedures to make them more effective? Or find out if your supervisors are stuck in out-dated ways of managing? Good Idea! But how do you make sure you are getting reliable information to make sound management decisions?When it comes to conducting quality research, a pound of prevention is worth much more than one ounce of cure. Here are five steps to turn your employee surveys into a powerful strategic change management tool. |
home | site map | contact us |