Increasing E-Commerce Website Sales: A Guide for the Online Newbie


Because of this encouraging surge in activity, many individuals are now interested in becoming e-commerce merchants. To profit from your online business, you must first produce a unique website that will intrigue visitors and interest them in your items.

In reality, the e-commerce business is not much different than your average offline retail venture. Both vendors have products that he aims to sell, and each retailer must discover the appropriate avenue to market these items. Online shoppers crave the same things that traditional shoppers demand: a pleasant shopping experience, in-stock merchandise, and a courteous vendor. If you seek to please the customer, your e-commerce business shall prosper.

Almost every e-commerce website that is currently profiting has a clean, crisp layout, and effortless navigation. It is essential for you to have several categories featuring your products that are easy to browse. Clear, detailed images should also be readily available. Customers should have the opportunity to examine your products and compare them with others.

An ideal e-commerce store will have many WebPages. These pages will be organized into various categories, with searchable properties, and will use thumbnail pictures for faster loading time. Each picture should also have a detailed description of the product. The easier the site is to access, the more likely it is the visitor will purchase a product.

Website security has become a major issue in cyberspace. It is up to you as an e-commerce vendor to make each one of your customers feel at ease shopping at your online store. It is crucial for you to have Secure Socket Layering (SSL) on your online payment pages, so you have the capacity to handle encrypted transactions, such as credit card processing. Outwardly demonstrating to your customers that your website is secure will make them more comfortable shopping with you.

Customer service information should be an eminent characteristic on your e-commerce website. It is essential that you have a Contact Us link on your site's menu, and on every page of your website. This link should be directed to another page, which lists an e-mail address, phone number, and mailing address. Customers need to feel that they can contact you at any time if they have any questions or problems. It is also wise to have a Frequently Asked Questions section to your site, which provides answers to common queries.

With the e-commerce business leading the way in the web of money-making ventures, many are racing to join the masses. While building and eventually increasing sales to your e-commerce site may not come easily at first, in time, the rewards will be plentiful.

Dr. J. Elisha BurkeCopyright 2005 Burke Publications All Rights Reserved

Copyright 2005 Elisha Burke

Dr. J. Elisha Burke, an educator and entrepreneur, has been involved in various business enterprises. Dr. Burke is an educator, writer and motivational speaker on a variety of topics.


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