Mystery Shopping - An Excellent Part Time Job Or Additional Income Source

Though the name itself may seem a bit mysterious, the concept of mystery shopping is actually straightforward. Also referred to as secret shopping, performance evaluations, service checks and frontline evaluations to name a few, mystery shopping allows companies to obtain a "snapshot in time" by trained researchers who know in advance what they are to evaluate. It provides management a method to quickly yet efficiently evaluate their business practices, deliverables, and employees from the perspective of a non-biased consumer.

Mystery shoppers visit or call businesses posing as ordinary customers and provide detailed evaluations of their experience using written reports or questionnaires.

Mystery shopping is used in a wide variety of industries such as retail, restaurants, financial institutions, convenience stores and gas stations, service providers, manufacturers, department stores, travel and entertainment, etc.

Though there is a certain level of responsibility and professionalism required to be an effective mystery shopper, you should never have to pay to get a job. There are dozens of companies claiming that by paying them a registration fee they will send you job opportunities and teach you the steps to becoming a shopper. This may be true, but is also completely unnecessary.

The legitimate mystery shopping companies in the industry NEVER charge fees to the shopper. Training, tips for improvement, and shopping opportunities are provided free to registered shoppers. Mystery shoppers are either paid a pre-arranged fee for a particular shop, a reimbursement for a purchase or a combination of both. Though it is possible to make a living solely from mystery shopping, it is not very common. Most shoppers view this as a second income source or as a way to obtain fully reimbursed meals, products, and services.

The registration process with leading mystery shopping companies has improved over the years. Most provide a simple online form that takes only a few minutes to complete. Once you have registered with a company or two, they will start informing you of shopping opportunities. Most of these are "first-come, first-serve", so be sure to provide the company with an email address that you check regularly, and a phone number where you can be easily reached.


Be willing to accept last minute assignments and treat bottom-of-the-barrel assignments just like top-of-the-line assignments. At first, take whatever you can get. This will allow you to build a reputation with each company. The old adage, "You never get a second chance to make a first impression," is exceptionally true in this industry. Make sure you completely understand the instructions for the particular shop, be impartial, and focus on accuracy. You may be required to document employee names and descriptions, prices, inventory evaluations, etc.

Go hi-tech. More and more mystery shopping companies are requiring shoppers to have access to the Internet, email and a fax machine. Some shops even require the use of a digital camera to capture product placement, signage, cleanliness or other focus points.

Complete all assignments on time. If you absolutely cannot complete an assignment, contact the mystery shopping company immediately so they can reschedule the assignment. Dependable shoppers get the best assignments!

Assignments can be as basic as sitting in the parking lot of a fast food restaurant for 20 minutes to document drive-thru service times to taking an all-expense-paid trip to a resort for 2 weeks to document your daily service experiences.

Now that you understand the mystery shopping industry a little more clearly, the next step is to locate a few top mystery shopping providers and register, remembering that even if a firm doesn*t have a client in your area today, they may next month. Once registered with a company, it would not hurt to call or send an email to express your willingness to shop and to confirm your professionalism and attention to detail. Just make sure that you do not send an email full of typos and grammatical errors - definitely not the type of first impression that you want to leave.

Another method for finding potential shopping opportunities and to gather further industry knowledge is by monitoring online mystery shopping message boards and forums. To locate a few, type words like "mystery shopping message board" or "mystery shopping forum" into your favorite browser.

Mystery shopping may not become your next career, but it will provide you with some extra income, free goods, and maybe even a few adventures along the way!

About The Author

Steve Pearce is the Dir. of Business Development for National Shopping Service. NSS has been a pioneer in the mystery shopping industry since 1972, offering customizable solutions to businesses that provide the information they need to understand and affect their businesses at points of customer interaction.

http://www.nationalshoppingservice.com - 800-800-2704


More Resources

My Career is in the Doldrums - Do I Need a Coach or a Therapist?
Is Monday the worst day of your week? Can you hardly remember when you enjoyed going to work? Do friends ask why you seem so down? Maybe this has been going on awhile, and you're realizing it's time to do something. But where do you turn? At one moment you tell yourself "It's just my career?Change that, and everything will be OK".
Looking the Part
I don't know his name and he wasn't trying to be profound. A man who worked for one of my colleagues always showed in a shirt and tie with a simple explanation: "if you look business, you is business".
Effective Resume and Cover Letter Writing - Part One
To begin, make a decision to discard any former knowledge learned about the "rules" of resume and cover letter writing. People commonly become stuck in "bad" writing habits from a time gone by.
How to Make Your Career Change Easier
Despite what your grandmother told you, life is not supposed to be a struggle. The same is true for making a career change.
How to Become a Real Estate Agent
If you're wondering how to become a real estate agent, the basic process is fairly simple, although it does vary a lot from state to state..
Freelance Work: The Changing Face of Employment
The world sure is changing, and if you look at job employment you will see what I mean. Let's just go back to our grandparent's generation, even though I'm sure if we went back further we would see very different structures of work in the tribal periods of our history.
Old Hiring Foxes vs. The Hedgehogs
You are about to compete for the best people again. The recovery is happening.
Day Trading - The Ultimate Work-From-Home Job?
Ever dreamt of giving up the daily grind? Want to strike out on your own and work from home, but don't know what you could possibly do to make a living? Full time Nasdaq trader Harvey Walsh wondered just that, and now he asks "Is day trading the ultimate work from home job"?We've probably all had the same thought at some time or another, as we trudge off towards another day at work - the same work we've been doing day in day out for years - "surely there has to be a better way?" Slaving away to make somebody else rich just doesn't seem right somehow, but what alternative? Setting up a new business, or buying an established one, are both expensive and risky prospects. So how can the disenchanted employee ever hope to make the switch from wage-slave to total independence?Those are thoughts I had almost every day, before I quit the safety of full time employment and decided to strike out on my own.
Discontentment in the Workplace
While more people are finding employment, more employed workers are discontent and experiencing frustration. In most cases it can be boiled down to four factors: feeling undervalued, unappreciated and powerless, and world events.
Free Resume Examples: More Is Better
If you ever studied any probability theory in high school or college, you probably remember the marbles.Most introductory probability books talk about drawing different colored marbles out of a bag.
Dissatisfied With Your Job? Stop Believing The Myths!
If you are dissatisfied with your job, you are in a self-imposed career slump!Why are so many of us in career slumps? Bottom line?we are not doing work that satisfies us! No matter what our employer does for us, if we are not doing work we really want to be doing, in a way that fits our desired life-style, we will never be satisfied.What keeps us in career slumps for so long? The number one thing that keeps us in our slumps is that we believe the "myths" we were told!1.
18 Career Enhancement Caveats
Core value investing in your careerMany people walk through their lives never, ever being better at something than anyone else. What is it that you know or do better than almost anyone else in the world? What is it that you do uniquely well? Do your core values for yourself and your family fit with what you are doing, where you are putting your energy, what you are developing, and where you are focusing/immersing yourself?In your career, as well as in your life, to achieve full capacity and happiness, all of you must be going in the same direction.
Negotiate Better Job Offers with This Twelve-Point Checklist
You've been through an employer's interview process successfully and have now been extended a job offer. And you think the offer could be better.
Avoid Mistakes and Gaffes in Your Job Resume
Having mistakes and gaffes in your job resume spell disaster for your job search. The last thing an employer needs is to look at a poorly written resume.
Are Your References Ready?
One of the most common forms of background check performed by companies hiring new employees is the reference check. They typically request that candidates provide them with three names of previous bosses.
Writing Great Cover Letters
Cover letters are an essential ingredient to your complete résumé package. This is the best opportunity for you to demonstrate your personal character, knowledge of the company and your business writing skills.
How to Prepare for A Performance Appraisal
Performance appraisal should be treated as an ongoing developmental process rather than a formal once-a-year review. It should be closely monitored by both employee and reviewer to ensure that targets are being achieved.
Considering a Career Change?
Are you thinking about a career change? Many people do this because of specific problems or difficulties. Others want to make such a change because of some growing, generalized dissatisfaction.
Find Free Resumes Online
Have you been spending money on countless job boards, only to find that they don't offer the types of candidates you need? If the answer is yes, don't fret any longer, you're about to learn crafty techniques to help you find free resumes on the net. There are numerous free resources online that offer resumes.
One Step at a Time in the Job Search
What is the first step to take in a job search?Let's start with "Who Am I?" If the job seeker can answer that question easily, then the rest of what to do, comes easily.It is often the hardest thing to do in a job quest, or anything else in life.

More Careers & Employment Information:

Related Articles

Mystery Shopping - An Excellent Part Time Job Or Additional Income Source
Though the name itself may seem a bit mysterious, the concept of mystery shopping is actually straightforward. Also referred to as secret shopping, performance evaluations, service checks and frontline evaluations to name a few, mystery shopping allows companies to obtain a "snapshot in time" by trained researchers who know in advance what they are to evaluate.
Loving What You Do
Man is a social animal and survival is his major need. There are needs that he needs be fulfill.
Job or no Job: The Certainty of Uncertainty
Headline from AP via Yahoo News! January 11, 2005: "Chrysler Expects No Job Cuts in 2005, 2006." Headline from Detroit Free Press, January 12, 2005: "Chrysler Cuts 200 Hourly Workers.
Medical Billing And Coding Profession
Medical billers and coders are in high demand among the allied health occupations. According to the US Bureau of Labor Statistics (BLS), health information technicians are one of the 10 fastest-growing allied health occupations.
De-Bunking The "Follow Your Bliss" Myth
Hello Fellow Seekers!I don't know about you? but I'm pretty tired of hearing about how you can "follow your dream" in three or four easy steps. I've seen plenty of people leap before they sufficiently looked --and end up dissatisfied or broke, or both.
Finding Your Ideal Career
In the current climate, many people are looking away from the traditional job market towards working for themselves. The massive redundancies and job-insecurity has caused many people to radically rethink their career plans.
How to Pick the Best Career for You: Part 3
Marketing-with-Intent precisely drives you to your target and with greater speed because you are using the right mode of transportation, an accurate compass and a clear vision of where you're headed. You'll differentiate yourself from your competition by using the right vehicle to uncover the best career for you.
Discuss Your Accomplishments During the Interview
When preparing for your interview, you need to be ready to discuss your accomplishments. Surprisingly, many people are reluctant to talk about their accomplishments.
How To Choose The Right Resume Format
After a thirty (30) second glance lots of resumes get thrown into the wastebasket. One of the reasons this happens is because the resume writer has failed to use the appropriate resume format.
Find Those People
"The Emperor's New Clothes" was a favorite childhood story of mine. It made me laugh.
The Six Figure Job Search
Before we start discussing how to search for a six figure salary job, let's set a goal. The goal I suggest is to double your income every five years.
Bullseye Interviewing
An interview is much like a blind date. You have sweaty palms, heart palpitations, shaky nerves and a preconceived notion of what could happen.
8 "Thurvival Skills" for 05
Just what is a "thurvival skill?" It's a skill that let's you thrive and survive at the same time. In today's economy it's not enough to just be good.
Are You Busy Living or Dying?
If you are not busy living, then you must be busy dying. Most of us do this subconsciously and are unaware of which side of this equation we reside on.
Writing A Great Resume, Part 1
Need a great resume to land that great job coming up? We are going to learn to create an eye-catching resume, using Microsoft Word.First, you need to collect all the information you will need to complete your Resume (dates of employment, education dates.
Giving Notice: 6 Things to Do To Prepare to Leave
After days, weeks, months or longer of interviewing, you have received a job offer that meets your needs and have decided to give notice to your employer and resign your current job.1.
The Perfect Resume
The perfect resume presents hiring managers with a four-fold vision of who you are and what you bring to the table: The perfect resume offers Logical Proofs:
How You Can Find Opportunities For Foreign Language Proof Reading Work
For those who are fluent in another language, foreign language (ie non-English) proof reading can be a great source of income. It is a difficult area for those who are not fluent to get into though.
We Rejected Your Résumé Today
Hi, I am Mr. Employer.
Interpersonal Skill Building -- Yank The Suckers & Weeds
According to the National Gardening Association, suckers are rapidly growing shoots rising from an underground root or stem, often to the detriment of the tree. They can be very irritating and annoying for they bear no flowers or fruit.